Technical troubles will be over soon … we’re moving
October 18th, 2006I’m very sorry for the technical troubles many people have been experiencing with The Math Worksheet Site over the past few days. Scott’s e-mail was down for a day. Our host is having troubles with the server we’re on. Even though the site itself is back up at the moment (Wednesday noon, Mountain Time), we can’t accept subscriptions because our host hasn’t re-installed a Perl module that checks to see if new subscribers’ e-mail addresses look like e-mail addresses. Right now we don’t even have FTP access to our account, so we can’t make a workaround to cope without that missing Perl module. (Can you say FRUSTRATION!!??)
Without FTP access, we also can’t change the home page to publish this message more obviously.
After a month of intermittent troubles, we’re moving to a bigger, more reliable hosting company. The move will begin today, Wednesday (thankfully!).
Our address at TheMathWorksheetSite.com will remain the same. It may take up to 48 hours for Domain Name System servers around the world to receive the news that the address of TheMathWorksheetSite.com is at our new host. It may look to you like we’re down for a little more time (ugh).
We don’t yet know everything involved in our move, as we’re moving to a very different kind of hosting plan and we’ll be learning as we’re going.
For those who care about the details, we’re moving to a managed Virtual Private Server, or VPS. This is one step down from a dedicated server, but a huge step up from the shared hosting plan we’d been on.
Thanks for your patience. As soon as our move is complete, our plan is that our technical troubles should be over, and we should have the 100% up-time that is our goal.
–Denise
